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Why you need a 360° customer view

Why you need a 360° customer view

source: https://www.salesforce.com/ap/solutions/customer-360/   Data is a company’s most valuable resource. Companies that create exceptional customer…

Karla Ide Romero October 26, 2020
Making Custom Screen Flows Feel Like Salesforce

Making Custom Screen Flows Feel Like Salesforce

While Screen Flows have come on a great deal since the grey boxes of the Classic runtime, they are still lacking in UI. Salesforce is pushing this forward, with…

EMPAUA October 23, 2020
Nachhaltigkeit und Digitalisierung: Wie passt beides zusammen?

Nachhaltigkeit und Digitalisierung: Wie passt beides zusammen?

  Es besteht kein Zweifel, dass 2020 bisher ein schwieriges Jahr für alle war. Unternehmen haben erkannt, dass es in diesen unsicheren Zeiten neue Ansätze…

Karla Ide Romero October 6, 2020
What CRM means and how to implement it correctly

What CRM means and how to implement it correctly

  CRM is the acronym to define Customer Relationship Management, one of the vital elements that you must consider for your business and reduce the probability…

Karla Ide Romero October 3, 2020
It’s time to review the Salesforce Winter ’21 Release Notes

It’s time to review the Salesforce Winter ’21 Release Notes

  It’s time to review the Salesforce Winter ’21 Release Notes, shall we?  If you’re already using Salesforce, you’ll know that the #1 CRM platform…

Karla Ide Romero October 2, 2020
How to create simple actions to solve gaps in Flow and Salesforce

How to create simple actions to solve gaps in Flow and Salesforce

Last time we talked about the reasons you should involve code in your flow – for this blog, our focus will be on a deeper dive into some great examples of where…

Karla Ide Romero September 30, 2020
EMPAUA UK joins Salesforce Tallent Alliance and the Pathfinder Employer programs

EMPAUA UK joins Salesforce Tallent Alliance and the Pathfinder Employer programs

  EMPAUA established a new partnership with Salesforce Tallent Alliance, which will be launched in the UK by the end of 2020. The Salesforce Talent Alliance…

Karla Ide Romero September 24, 2020
EMPAUA and Accounting Seed established a new partnership for the European market

EMPAUA and Accounting Seed established a new partnership for the European market

  From today, EMPAUA is officially one of the four partners that the big financial company is bringing on for the EMEA market. Our CEO, Till Klotz, commented…

Karla Ide Romero September 24, 2020
3 Minutes with EMPAUA People: Joshua White

3 Minutes with EMPAUA People: Joshua White

Envisioning opportunities for personal growth and development within the company is an incentive to achieve your personal goals. At EMPAUA, we believe in each of…

Karla Ide Romero September 18, 2020
Sustainability and digitisation: How do they live together?

Sustainability and digitisation: How do they live together?

  There is no doubt that 2020 has been hard for everyone. Companies have realised that, in these uncertain times, there are new approaches to successfully implementing…

Karla Ide Romero September 3, 2020
Extend flows while keeping them admin configurable using code

Extend flows while keeping them admin configurable using code

When I started with Salesforce, clicks not code was the mantra – which I got on with nicely. A configuration lead approach means quick turnaround and admin maintainability…

EMPAUA August 24, 2020
EMPAUA's Technology Partnerships

EMPAUA's Technology Partnerships

We understand the key challenges that each industry faces and our qualified team is here to tackle them with you. The high quality of our technology partnerships…

EMPAUA August 17, 2020
Salesforce latest innovations: Summer ’20 Release Notes

Salesforce latest innovations: Summer ’20 Release Notes

  If you’re already using Salesforce, you’ll know that the #1 CRM platform constantly updates its tools. And if not, in this blog post we want you…

Karla Ide Romero August 17, 2020
Pardot: 4 use cases to improve remote working

Pardot: 4 use cases to improve remote working

  Still not convinced if Pardot the right solution for you? Pardot, powered by Salesforce, is the go-to solution for companies with a deep focus on customer…

EMPAUA August 17, 2020
How to enhance efficiency within your Sales team

How to enhance efficiency within your Sales team

  Is your sales team efficient? We know that one of your biggest challenges is automating sales processes and freeing sales managers from administrative tasks.…

EMPAUA August 17, 2020
User adoption: how to follow up your Salesforce implementation

User adoption: how to follow up your Salesforce implementation

  If your company has decided to implement Salesforce, it is highly likely that the need to increase profit, reduce manual tasks/costs as well as ensuring the…

EMPAUA July 22, 2020