Why you need a 360° customer view
source: https://www.salesforce.com/ap/solutions/customer-360/ Data is a company’s most valuable resource. Companies that create exceptional customer…
Making Custom Screen Flows Feel Like Salesforce
While Screen Flows have come on a great deal since the grey boxes of the Classic runtime, they are still lacking in UI. Salesforce is pushing this forward, with…
Nachhaltigkeit und Digitalisierung: Wie passt beides zusammen?
Es besteht kein Zweifel, dass 2020 bisher ein schwieriges Jahr für alle war. Unternehmen haben erkannt, dass es in diesen unsicheren Zeiten neue Ansätze…
What CRM means and how to implement it correctly
CRM is the acronym to define Customer Relationship Management, one of the vital elements that you must consider for your business and reduce the probability…
It’s time to review the Salesforce Winter ’21 Release Notes
It’s time to review the Salesforce Winter ’21 Release Notes, shall we? If you’re already using Salesforce, you’ll know that the #1 CRM platform…
How to create simple actions to solve gaps in Flow and Salesforce
Last time we talked about the reasons you should involve code in your flow – for this blog, our focus will be on a deeper dive into some great examples of where…
EMPAUA UK joins Salesforce Tallent Alliance and the Pathfinder Employer programs
EMPAUA established a new partnership with Salesforce Tallent Alliance, which will be launched in the UK by the end of 2020. The Salesforce Talent Alliance…
EMPAUA and Accounting Seed established a new partnership for the European market
From today, EMPAUA is officially one of the four partners that the big financial company is bringing on for the EMEA market. Our CEO, Till Klotz, commented…
3 Minutes with EMPAUA People: Joshua White
Envisioning opportunities for personal growth and development within the company is an incentive to achieve your personal goals. At EMPAUA, we believe in each of…
Sustainability and digitisation: How do they live together?
There is no doubt that 2020 has been hard for everyone. Companies have realised that, in these uncertain times, there are new approaches to successfully implementing…
Extend flows while keeping them admin configurable using code
When I started with Salesforce, clicks not code was the mantra – which I got on with nicely. A configuration lead approach means quick turnaround and admin maintainability…
EMPAUA's Technology Partnerships
We understand the key challenges that each industry faces and our qualified team is here to tackle them with you. The high quality of our technology partnerships…
Salesforce latest innovations: Summer ’20 Release Notes
If you’re already using Salesforce, you’ll know that the #1 CRM platform constantly updates its tools. And if not, in this blog post we want you…
Pardot: 4 use cases to improve remote working
Still not convinced if Pardot the right solution for you? Pardot, powered by Salesforce, is the go-to solution for companies with a deep focus on customer…
How to enhance efficiency within your Sales team
Is your sales team efficient? We know that one of your biggest challenges is automating sales processes and freeing sales managers from administrative tasks.…
User adoption: how to follow up your Salesforce implementation
If your company has decided to implement Salesforce, it is highly likely that the need to increase profit, reduce manual tasks/costs as well as ensuring the…